Healthcare professionals require not only compliance with privacy laws but a means to track patient satisfaction, retention, and progress, marketing ROI, and knowledge sharing in conjunction with normal billing operations. Integration with other clinics and healthcare practices allow easy patient transfer and acknowledgments of other health conditions.

Enter TSG One. We curtailed the anxiety of obtaining more information about the patient to provide better discounts and services by implementing the best cloud CRM solution that would provide more value for their total cost of ownership. Implementiong Salesforce.com with an integration to the website, billing, and scheduling functionality provided an easier means for Dr. Leonard Sealy and staff to track patient retention, patient satisfaction, cosmetic and pediatric dentistry needs with financial information.

Teamed up with the Enhance A Smile executive team, we developed the website, marketing strategy, and operation restructuring required to implement Salesforce.com and integrate with the other satellite offices and medical centers that transferred patients to the Long Island headquarters. Compliant acknowledgment of health records were readily accessible before treatment was provided. Accessibility to synchronized online scheduling is still a proven benefit, allowing more time to spend on collaborative marketing.